All you need for a perfect day out

We go beyond shopping to provide a seamless and enjoyable experience for every guest.

Guest Services

Whether you need help finding directions or simply have a question, our Guest Service team is here for you.

Contact Guest services

Discover our services

Transport & Parking
Accessibility
Family Friendly
Shopping
Visitor Amenities

Transport and parking services for a hassle-free arrival

Car amenities

Enjoy free parking throughout the centre with no time limits. We have more than 120 electric car charging stations, subject to availability (fees applicable).

Find out more

Train access

Vernon-Giverny Train Station is 45-minute away from Paris and 40-minute away from Rouen.

Train times

Disabled Access

Disabled parking spaces and toilets are located throughout the centre.

Mobility aid rentals

Wheelchairs are available to hire during your visit to the centre.

Step-free access

Our centres are designed with accessibility in mind with step-free access, wide aisles, and ample space for wheelchairs.

Family-friendly services for a fun and stress-free visit for parents and kids alike

Baby changing facilities

Throughout the centre we have bathrooms equipped with baby changing stations.

View centre map

Strollers rentals

Travel in style with our strollers available at Guest Services

Kids playground

Bring the little ones along and let them delve into a magical world of play at our all-new adventure play area!

View centre map

Tailor service

Personalized tailor service to fit your style perfectly.

View centre map

Tax-free shopping

Guests visiting from outside the EU can receive a tax refund on their purchases.

Gift cards

Purchase a gift card to be used at any of the stores across the centre.

Buy now

The Second Life

Sorting your clothes also helps new lives blossom! Sell your clothes in exchange for gift cards.

Discover

Visitor amenities to keep you connected and comfortable

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