Everything you need for a perfect day out

We go beyond shopping to provide a seamless and enjoyable experience for every guest.

Our Services

Whether you need help finding directions or simply have a question, our Guest Service team is here for you.

Contact Guest services

Discover our services

Transport & Parking
Accessibility
Family Friendly
Shopping & Visitor

Transport and parking services for a hassle-free arrival

Bus or Bike

There are daily bus routes to McArthurGlen Designer Outlet West Midlands from Birmingham City Centre, Lichfield and Burntwood.

We have 36 public bike racks available in-centre too!

Free Parking

Enjoy free parking in our car parks.

Train

Cannock Train Station is also just a short walk from the centre. Follow all signs pointing to McArthurGlen West Midlands.

Electric car charging

We have 26 EV charging bays in our car park.

Find out more

Accessibility services designed to support guests with mobility needs

Mobility Hire

Your comfort and convenience matter to us. We offer complimentary wheelchair and stroller rentals at our Guest Services desk.

Changing Places

A fully equipped Changing Places facility is available for convenience and comfort.

SignLive

Visit our Guest Experience team for support in using the SignLive British Sign Language interpretation service.

Convenient parking

We have designated disabled parking bays available close to all main entrances. We also have extra-wide parent & child parking bays for your convenience.

Services the whole family will love

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Shopping made easier with convenient services designed for you

Phone charging

Our phone charging facility is available at Guest Services.

Free wifi

Stay connected with ease! We offer free Wi-Fi throughout the centre.

Gift cards

Our Gift Cards are the perfect present for any occasion and can be purchased at our Guest Services desk or directly on our website.

Taxi booking

Taxis can be booked at our Guest Services.

Recycle Your Fashion

Give your old clothes a new life. All clothing items are welcome and, as a thank you from us for your donation, you will receive a 10% discount to use at participating stores.

How it works

Thinking of visiting us?

We can help with directions, information about how to get here with private and public transport options, and details about our opening times.

Plan your visit