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EV Charging

We have a total of 5 electric points, with 10 chargers. The EV chargers are situated within the Southern Car Park (near Asda).

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Parking

Parking is £3 every four hours. Our car parks are free for guests staying up to 30 minutes, blue badge holders, and everyone arriving after 5 pm.

Blue Badge Parking

We are pleased to offer all Blue Badge holders the option to add your vehicle registration to our ANPR database. Doing so will allow you free parking without the need to use our payment machines during your visit. Visit Guest Services for more information.

Train access

Ashford International is less than a five minute walk from Ashford Designer Outlet. You will need to exit from the international side of the rail station and follow the directional signage to the centre.

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Changing Places

Changing Places facilities are available to those who cannot use standard toilet access by providing the required space and equipment, including a height-adjustable changing bench and a hoist for safety and comfort.

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Mobility aid rentals

Mobility scooters and wheelchairs are available for free in our centre. You can hire these from our Guest Services on the day (subject to availability), or you can ask ahead and call the team. ID will be required upon collection.

Disabled Access

Disabled parking spaces and toilets are located throughout the centre.

Step-free access

Our centres are designed with accessibility in mind with step-free access, wide aisles, and ample space for wheelchairs.

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Baby changing facilities

Throughout the centre we have bathrooms equipped with baby changing stations.

Strollers

Double & single strollers are available to hire free of charge from Guest Services. Suitable for children up to 5 years old.

Play Park

Bring the little ones along and let them delve into a magical world of play!

Kiddy cars

Travel in style with our Kiddy Cars available to use for the duration of your visit. It is also now even easier to pay-and-ride with the Kiddy Cars app - to save you time, download and register before your visit.

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The Styling Lounge

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Drop & Shop

Need a place to store your bags? Leave your personal items safely in the hands of our Guest Services team free of charge. Physical form of ID must be presented.

Gift cards

Purchase a gift card to be used at any of the stores across the centre.

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Dogs welcome

We're as fond of your furry friends as you are! Dogs are welcome in most areas of our centre.

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Free wifi

Complimentary internet access throughout the centre.

Phone charging

Phone battery low? Hire a portable phone charger from our guest lounge, located above Guest Services.

Multi-faith and Quiet Rooms

We have Multi-faith and Quiet Rooms located in the guest lounge, located above Guest Services. The rooms can be used for prayer, meditation, quiet reflection, or as a safe and calming space away from the noise and demands of everyday life.

Cash services

We have on-site ATMs at your disposal, located near The Perfume Shop.

Recycle Your Fashion

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