Everything you need for a perfect day out

We go beyond shopping to provide a seamless and enjoyable experience for every guest.

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Our Services

Contact Guest services

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Transport and parking services for a hassle-free arrival

Premium Parking

Secure a parking space directly in the first row at the centre entrance with our Premium Parking. The daily fee is €10. Start your extraordinary shopping experience.

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3,000 Parking Spaces

We offer plenty of parking spaces at the centre. Disabled Parking spaces are available at parking lot P1. The parking fee is €5.00 for the entire day and the first hour is free.

EV Charging

Our 20 EV-charging points are located at the parking lot P1 and can be used to recharge your car. There is a fee for this service.

Group Bookings

We offer special discounts for groups of 10 or more people, including a 10% discount voucher for everyone in the group.

Find out more

Accessibility services designed to support guests with mobility needs

Accessible Facilities

Disabled parking is available on P1, with accessible toilets throughout the centre.

Wheelchairs

Wheelchairs are available to hire during your visit to the centre. Simply reach out to our Guest Services.

Step-Free Access

Our centres are designed with accessibility in mind with step-free access, wide aisles and ample space for wheelchairs.

Services the whole family will love

Baby Changing Facilities

Restrooms are equipped with baby changing facilities to change nappies and to provide breast-feeding to your baby.

Kiddy Car Rental

To make it a fun day for the little ones, we offer our Kids Cabs to rent for €5 a day (€20 deposit cash). They can be rent at our Guest Services.

Kids Playgrounds

Bring the little ones along and let them delve into a magical world of play at our 2 centre playgrounds - the big one is even roofed. You can find them close to Marché and Frittenwerk.

View Centre Map

Sensory Backpacks

To help support guests’ needs, we offer sensory stimulating backpacks that have been equipped with key sensory items to offer children and adults a broad range of sensory opportunities and therapeutic benefits during their stay. They are free of charge (€50 deposit) and can be rent at our Guest Services.

Shopping made easier with convenient services designed for you

Cash Services

Do you need cash for your purchases? The ATM is located inside our Guest Services.

Gift Card

Giving the perfect gift has never been easier, choose from our range of Gift Card options that work for you and your loved ones.

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Hands-Free Shopping

We store your shopping bags while you continue your perfect shopping day. Just leave them to our trustful Guest Service Team.

Tax-free Shopping

Guests visiting from outside the EU can receive a tax refund on their purchases.

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Dog Friendly

Your four-legged friend is welcome at Designer Outlet Neumünster. We kindly ask you to use a leash during your visit.

Phone Charging

Phone battery low? We are happy to help. You can borrow a portable phone charger free of charge (€10 deposit) at our Guest Services.

Free Wi-Fi

You can browse the internet via using our centre-own Wi-Fi.

Free umbrellas

As we are an outdoor centre in Northern Germany, we offer you umbrellas free of charge to use them during your stay with us. You can find them everywhere throughout the area. Just pick one and bring it back when you finished shopping.

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