Everything you need for a perfect day out

We go beyond shopping to provide a seamless and enjoyable experience for every guest.

Guest Services

Whether you need help finding directions or simply have a question, our Guest Service team is here for you.

CONTACT GUEST SERVICES

Discover our services

Transport & Parking
Accessibility
Family Friendly
Shopping
Visitor Amenities

Error while rendering "Components.SplitContent" to "react_0HNLBFDQJK3P1"

{
  "reactComponentName": "Components.SplitContent",
  "serverOnlyRender": false,
  "clientOnlyRender": false
}

Error while rendering "Components.ServiceFeature" to "react_0HNLBFDQJK3P6"

{
  "reactComponentName": "Components.ServiceFeature",
  "serverOnlyRender": false,
  "clientOnlyRender": false
}

Accessibility services designed to support guests with mobility needs

Mobility aid rentals

Wheelchairs are available for hire during your visit to the Centre: visit the Guest Services office for more information.

Accessible facilities

Disable parking spaces are available near all entrances, dedicated toilets are located throughout the Centre.

Step-free access

Our Centres are designed with accessibility in mind with step-free access, wide aisles, and ample space for wheelchairs.

Error while rendering "Components.SplitContent" to "react_0HNLBFDQJK3PN"

{
  "reactComponentName": "Components.SplitContent",
  "serverOnlyRender": false,
  "clientOnlyRender": false
}

Baby services

Throughout the Centre we have bathrooms equipped with baby changing stations and free diapers can be found at the Guest Services office, if needed.

Strollers rental

Strollers for children are available for hire at the Guest Services office.

Playground

Bring the little ones along and let them delve into a magical world of play at our play area in piazza Gondola.

Babysitting services

Looking for a safe place to leave your kids while you shop? Look no further than Flora's Kids Area to supervise and coordinate fun activities for your kids.

Find out more

Shopping made easier with convenient services designed for you

Tax Refund

Guests visiting from outside the EU ca receive a tax refund on their purchases.

Find out more

Shopping from Home

Contact your favourite stores via email, phone or WhatsApp. Browse digital catalogues or book a virtual shopping session.

Find out more

Gift Card

Purchase the perfect gift: a Gift Card to be used at any of the stores across the centre. It is also available for purchase online. For more information, you can visit the Guest Services office.

Find out more

Visitor amenities to keep you connected and comfortable

Free wi-fi

Complimentary internet access throughout the centre: select “Noventa Free WiFi”.

Portable phone charging

Phone battery low? Borrow or buy a portable phone charger at the Guest Services office.

Currency exchange and ATM services

We have on-site ATMs and a facility to exchange foreign currency.

Luggage storage

Keep your hands free for shopping bags by storing your luggage: more information at the Guest Services.

Recycle Your Fashion

Give your old clothes a new life. All clothing items are welcome and, as a thank you from us for your donation, you will receive a 10% discount to use at participating stores.

How it works

Thinking of visiting us?

We can help with directions, information about how to get here with private and public transport options, and details about our opening times.

Plan your visit